For ages 21 and above

rbaje's commitment to responsible gaming

Entertainment is enjoyable only when it stays within limits. rbaje believes that every player's safety and wellbeing comes first.

For players aged 21 and above only

What does responsible gaming mean

Betting or playing casino games at rbaje is a form of entertainment — it is not an alternative source of income. The foundation of responsible gaming is setting your own limits on time and money and sticking to them. Deciding in advance how much time and money you will spend each session keeps gaming enjoyable and reduces the risk of harm.

Before accessing the rbaje platform, every member is asked to read our Terms and Conditions carefully. They clearly set out the age limit, account usage policy, and the self-exclusion process. We believe an informed player is best placed to keep gaming enjoyable over the long term.

You can find full details about rbaje's background and values on our About Us page. We believe in transparency and are committed to maintaining an honest relationship with every member.

Remember — chasing losses by increasing your bets is a dangerous habit. If the thought "just one more and I'll win it back" crosses your mind, that is the moment to stop. Use the self-control tools below and contact rbaje's 24/7 live chat support if needed.

Age limit and account protection

The minimum age to participate at rbaje is 21 years. This age limit is strictly enforced. Providing the correct date of birth at registration is mandatory, and identity verification may be carried out at any stage.

Do not allow any underage family member to use your account. Your login details — username and password — are entirely personal. If you share a device, keep the account logged out and it is best not to save your password.

Using another person's account or allowing someone else to use yours is against rbaje's policy and may result in the account being suspended. Stay secure and play responsibly.

rbaje's security commitment

We protect every member's personal information using SSL encryption.

If unusual activity is detected on an account, we reach out on our own initiative.

Support in Bengali is available 24/7 via live chat and email for any concerns.

Only players aged 21 and above may open an account.

Self-control tools

rbaje gives members the option to set their own gaming limits. Contact us via 24/7 live chat or email to use these tools.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once this limit is reached, the account will automatically stop accepting deposits.

Session time limit

Set a maximum duration for each gaming session. When the time is up, a warning will appear and the session will end automatically.

Temporary break

If you want to take a break from gaming for a while, you can temporarily close your account for anywhere from 24 hours to 30 days.

Self-Exclusion

If you want to stop gaming for a longer period, request self-exclusion. Once active, the account cannot be reopened before the specified period ends.

Activity history

You can view your deposit, withdrawal, and betting history at any time. This information helps you understand your own spending patterns.

Direct support

Contact us in Bengali via 24/7 live chat or email to activate any tool or to share a concern. The support team is always ready.

Warning signs

Be alert if you notice any of the following in yourself or someone close to you.

  • Spending beyond your budget or borrowing money to bet.
  • Repeatedly increasing bets to try to recover lost money.
  • Wanting to stop gaming but being unable to do so.
  • Spending more time gaming at the expense of time with family, friends, or work.
  • Hiding the truth about gaming from family or lying about it.
  • Feeling stress, anxiety, or depression when involved in gaming.
  • Using money set aside for essential expenses (rent, groceries) for betting instead.

Check yourself

Think through the questions below — if most of your answers are "yes", it may be time to seek help.

Do I play within my set budget?
Do I stop on my own when my session time is up?
Is spending time with family and friends still important to me?
Do I see gaming as entertainment and not as a source of income?
Do I accept losses and avoid placing extra bets?
Am I honest with my family about my gaming habits?

Practical tips for healthy gaming

The first step in responsible gaming is setting a clear budget and time limit before each session. For example, "today a maximum of ৳500 and 1 hour" — once those limits are reached, stop for the day, whether you are winning or losing.

Never bet with borrowed money or money meant for essential expenses. Expecting a regular income from betting or casino games is not realistic — it is entertainment, not investment. Set aside a portion of any winnings and avoid the temptation to bet all your winnings back.

Taking breaks from time to time is important. Rather than playing every day, pick specific days of the week. Spend time with family or friends, and give time to other hobbies or activities. Use rbaje's self-control tools to build a routine that keeps a balance between entertainment and everyday life.

Read our Privacy Policy page to learn how rbaje works to protect your privacy. We do not share any personal information with third parties without permission.

Where to get help

Asking for help takes courage. Rather than facing it alone, seek support from any of the sources below.

rbaje live chat

Talk to our support team in Bengali via 24/7 live chat. They will directly help you activate self-exclusion or any other tool.

Email support

Contact us by email to share details or to send a self-exclusion request. The rbaje support team responds in both Bengali and English.

Family and friends

Talk openly with a trusted family member or close friend. Support from loved ones plays a big role in reducing stress and making the right decisions.

Professional advice

Consult a mental health specialist or counsellor. There are government and private organisations in Bangladesh that provide mental health services — do not hesitate to seek their help.

A responsible gaming commitment

Write down a personal commitment to yourself — it will remind you to stay within your limits.

This form is for personal awareness only — no information is submitted.

Frequently asked questions — responsible gaming

Visit our FAQ page for answers to more questions about responsible gaming.

While self-exclusion is active, placing new bets or making deposits is not allowed. However, to withdraw the balance remaining in your account, contact rbaje's support team via 24/7 live chat or email — they will help you complete the process.

Yes, a deposit limit request generally takes effect quickly. However, if you request an increase to the limit, a waiting period applies — this protects you from making decisions in the heat of the moment.

Self-exclusion can only be requested by the account holder. However, if direct contact is not possible for any reason, a family member may discuss the matter with our support team — they will assess the situation and provide appropriate assistance.

No. The minimum age to open an account at rbaje is 21. Providing the correct date of birth at registration is mandatory, and accounts belonging to minors are cancelled during the verification process. Opening an account on behalf of a minor is also a clear violation of rbaje's policy.

A temporary break is usually for 24 hours to 30 days — the account is reactivated automatically when the period ends. Self-exclusion is longer-term — it cannot be lifted before the specified period ends and requires contacting the support team. For serious concerns, self-exclusion is the more effective option.

First, contact rbaje's 24/7 live chat or email and request self-exclusion or limit-setting. Also, talk openly with someone close to you in your family, and seek professional mental health support if needed. Asking for help is always the right decision.